Course Contents:
Study Manual
The complete ISO 20000 study guide.
Powerpoint training presentations
Distilled revision and cribbing sheets
Mock Exam
Exam extracts and sample questions.
Expert guidance and examination tips



NOTE: This is an official course, accredited by EXIN.

Copyright © 2008
All rights reserved.
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The ISO 20000 Self Study Course

1. Why is the course so inexpensive?

Due to the internet model our overheads are relatively low. Equally, the popularity of the course allows us to pass these savings on to our customers, offering outstanding value for money.

2. Is it officially 'approved'?

Yes, by EXIN, the examination institute.

3. Can you explain the purchase and download process?

Simply navigate to the Online Purchase Page and follow the link from there to the secure server. You will then be invited to enter your credit card details. You will be provided with the download link and access password on the final purchase screen. If your credit card company requires a manual confirmation, this will be sent to you by email.

To download, just click on the download link and enter your password. The course will then be downloaded to your own PC. Double clicking on this file will present the course contents, ready for you to extract to any folder you wish.

The whole process can be completed in a couple of minutes.

4. What about the exam?

The exam can be taken at your local Prometric center. Prometric are a global provider of testing and assessment services, and provide local examination for most major certifications. As there are over 3,000 test centers around the world, there should be one in your proximity.

To find your local test center, simply navigate from the Prometric website. We have prepared a specific exam booking guide to assist you.

Our Guarantee

We guarantee that the contents of this website describe the course with strict accuracy. For this reason, we have included direct extracts in the form of snap shots. The integrity of the site is in fact of prime importance to us.