Course Contents:
Study Manual
The complete ISO 20000 study guide.
Powerpoint training presentations
Distilled revision and cribbing sheets
Mock Exam
Exam extracts and sample questions.
Expert guidance and examination tips



NOTE: This is an official course, accredited by EXIN.

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Exam Extracts and Same Questions

Having studied the manual and presentation, and then revised using the revision sheets, the next stage is to re-enforce that knowledge through self testing. The ISO 20000 Foundation course includes items to assist this process.

In addition to a formal 'mock exam' (PDF Format), comprising of 40 questions (the same as the official exam), the course provides an Excel based exam which provides immediate scoring, to stimulate yet another learning dimension.

The following sample is illustrative of these items:

Purchasing and Downloading the Course

The course can be purchased online and downloaded directly to your computer. You can be studying within minutes.

Simply visit our ONLINE PURCHASE PAGE to proceed.