Course Contents:
Study Manual
The complete ISO 20000 study guide.
Powerpoint training presentations
Distilled revision and cribbing sheets
Mock Exam
Exam extracts and sample questions.
Expert guidance and examination tips



NOTE: This is an official course, accredited by EXIN.

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The ISO 20000 Foundation Revision Notes

On completion of the course, revision is essential. One technique is to distil the key information into one or more sheets, to prompt the memory on the main facts. The course includes a pre-written item (Word format) designed to do precisely this.

The following sample is illustrative:

Also included is a document specifically written to enable you to properly set context, by explaining general definitions and principles with repsect to positioning of ISO 20000.

Purchasing and Downloading the Course

The course can be purchased online and downloaded directly to your computer. You can be studying within minutes.

Simply visit our ONLINE PURCHASE PAGE to proceed.