Training:
The ISO 20000 Foundation Course

Implementation:
Resources, Information and Tools

The Standards:
Contents of the ISO 20000 Standards

Certification:
The ISO 20000 Certification Scheme

Background:
Most Frequently Asked ISO20000 Questions

Contact:
How to Contact the Certification Portal

 

The source of information and support resources for the ITSM standard.

Link to Prometric


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ISO 20000 CERTIFICATION
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ISO 20000 Foundation Exam at Prometric

The following is a simple guide on how to book your foundation exam at a Prometric test center (of which there are more than 3,000).

STEP 9

You will next see a screen of text on EXIN exam policies at Prometric. Just scroll to the bottom and select NEXT.

Following STEP 11 you will get the following screen. You have to select the option that is most applicable for your particular situation and proceed.


For a downloadable self-study course for this exam, see the left hand column of this page.